FAQs

To place an order, select the product(s) from the header menu on the homepage, choose the quantity, move to the cart, and proceed to payment.

Once payment is successfully made, your order will be processed within 3-4 working days. The invoice and dispatch details will be shared you.

If the product does not perform as expected, please share the details with us on info@vanguarddiagnostics.com. Our quality department will validate the performance and take corrective actions accordingly.

Yes, Vanguard has dedicated resources to provide online application/technical support.

For any technical queries, please send an email to info@vanguarddiagnostics.com.

Vanguard Diagnostics follows stringent quality norms. We conduct physical and functional tests on all incoming raw materials and packaging materials. Only approved materials are used. We perform a series of quality tests during in-process manufacturing and final quality tests on finished products. Additionally, we conduct accelerated stability, real-time stability, and post-marketing surveillance for all products.

Yes, we have manufacturing licenses from the FDA. Our products are CE marked. We are also certified with ISO 13485, ISO 9001, and ISO 14001.

Yes, we provide the material Free On Road (FOR).

Yes, but you will need to provide your GST certificate and Drug License copy.

You can cancel your order before invoicing and dispatch.

Yes, dispatch details will be provided.

Yes, online tracking is available.